Privacy Policy

Last Updated: June 1, 2023

Introduction

Welcome to TurkCoach ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our business coaching services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information in several ways through your use of our website and services:

Personal Information You Provide

We may collect personal information that you voluntarily provide when using our services, such as:

  • Contact information (name, email address, phone number, company name)
  • Account credentials (username, password)
  • Business information (company size, industry, challenges)
  • Payment information (processed through secure third-party payment processors)
  • Communications you send to us (inquiries, feedback, testimonials)

Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, time spent on pages, click patterns)
  • IP address and location information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Responding to inquiries, comments, and requests
  • Sending administrative information, such as updates, security alerts, and support messages
  • Sending marketing communications (with your consent)
  • Personalizing your experience and delivering tailored content
  • Conducting research and analysis to improve our services
  • Protecting our rights, property, or safety and that of our users
  • Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that enable us to: remember your preferences, understand how you use our website, and improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly.
  • Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety and that of our users or others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review and update our security practices to enhance protection of your personal information.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

We operate globally and may transfer your information to countries other than where you reside. When we transfer personal information across borders, we take appropriate measures to ensure that your information receives adequate protection in compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TurkCoach
Cumhuriyet Cd. 89/A, 06680 Çankaya/Ankara, Turkey
Email: [email protected]
Phone: +90 543 276 84 51

We will respond to your inquiry as soon as possible and within the timeframe specified by applicable law.